I sent a GiftYa to the wrong phone number or email address, what do I do?

If you have sent your GiftYa to the wrong phone number or email address, there is no need to worry!

Follow these steps to change your recipient's email or phone number:

1. Click "Chat Now" on the bottom right-hand side of this screen.
2. Type "Change GiftYa Recipient".
3. When prompted, sign in to your account.
4. Select the GiftYa order that needs updated.
5. Provide your recipient's new information.

We highly suggest sending your gift via text rather than email. You can also update your recipient's info from your account.

Please note that a GiftYa cannot be self-gifted. If you are attempting to update your recipient's phone number to the same number that was used to purchase this gift, you will receive an error. You may also receive an error if you are entering an international phone number or a landline/mobile number that does not accept text messages.