Using a GiftYa

  • I just received a GiftYa, how do I use it? plus icon minus icon
    • Have you received a GiftYa and are unsure how to use it? Click on the link in the text or email message you received, and follow the instructions for your preferred redemption option. Follow these ... See more
  • Do I have to connect my card to my GiftYa? plus icon minus icon
    • It is not required to connect your personal card to your GiftYa. A GiftYa is the most flexible digital gift on the market. Every gift comes with multiple activation methods to ensure that it's the ... See more
  • Where can I use GiftYa? plus icon minus icon
    • Send or receive a GiftYa to almost any merchant in the U.S. From major department stores and restaurants to your local coffee shop or boutique.GiftYa helps you give meaningful, personalized gifts ... See more
  • Received a Visa GiftYa? plus icon minus icon
    • To redeem your Visa GiftYa, simply enter your mailing information to have your plastic prepaid Visa Gift Card mailed directly to you.  Prefer a virtual gift? Choose the option to swap this GiftYa o... See more
  • What is a GiftYa? plus icon minus icon
    • Are you unsure of what a GiftYa is? We are here to help! GiftYa has reinvented gifting by helping you give intentional gifts and experiences in the moment. GiftYa is not a traditional eGift. GiftYa... See more
  • Do I show the cashier my GiftYa? plus icon minus icon
    • Showing the cashier will depend on the method you chose when you received the GiftYa. If you selected "Activate a GiftYa to your Visa, Mastercard, or Amex", the cashier will process your purchase l... See more
  • What if the merchant says they do not support GiftYa? plus icon minus icon
    • A merchant, cashier, server, etc may not always be aware of GiftYa, and that's totally fine! If you chose the "Activate" method, the merchant or cashier does not need to be notified you are using a... See more
  • What if I spend more than the GiftYa amount? plus icon minus icon
    •   If you spend more than the value of your GiftYa, the GiftYa amount will be credited in full, and your connected card will be billed for the additional amount.   See more
  • Does GiftYa keep my bank account or credit card information on file? plus icon minus icon
    • GiftYa does not keep your bank account, credit card, or personal information on file. GiftYa ensures that you are protected with every transaction.   Encryption GiftYa uses bank-level encryption to... See more
  • Why can't I connect my card to my GiftYa? plus icon minus icon
    • Are you having trouble connecting your GiftYa to your debit card? Unfortunately, not all cards are compatible with our patented card-linking technology. Please be sure that you are using a valid Vi... See more