GiftYa simplifies gift management. There are situations where you may need to deactivate your card from your GiftYa. Here are some reasons for disconnecting your card:
- The current linked card has expired.
- The current linked card has been lost or stolen.
- You wish to link a different card.
- Our support team has advised you to link a new card due to issues receiving your credit.
- You wish to select a different redemption method.
Need to unlink your connected card?
You can do this effortlessly on our website or app! Just follow these steps:
- Sign in to your account and choose your GiftYa.
- Click the dropdown menu labeled "Manage Gift."
- Select "Disconnect" from the dropdown menu.
Once you've disconnected your card, you can either link a new card to your gift or choose a different redemption option!
*Redemption options may vary by merchant.
NOTE:
In some cases, an incentive may be applied for card linking. Please note that if an incentive was added during the activation of your gift to your card, these additional funds will be forfeited upon card deactivation.