FAQ

  • How do I contact a Customer Support Agent? plus icon minus icon
    • Interested in reaching out to our in-house support team? To begin, utilize the chat icon located on the bottom right-hand side of this screen to engage with our BOT, which can address many of your ... See more
  • How much does it cost to use GiftYa? plus icon minus icon
    • It is 100% free to sign up for GiftYa, receive a GiftYa, and use a GiftYa.   For buyers: A processing charge of $1.95 is incurred when sending a GiftYa.   For recipients: Depending on the redempti... See more
  • Is a GiftYa the same thing as a gift card? plus icon minus icon
    • GiftYa is not the same thing as a gift card. A GiftYa is the next-generation virtual gift card! A personalized gift that provides the recipient multiple ways to use their gift depending on the sel... See more