FAQ

  • Using your credits to make a purchase plus icon minus icon
    • To make a purchase using your credits please follow these steps - NOTE : You will not be able to use credits with a PayPal Transaction*  Step 1 : log into your GiftYa account https://www.giftya.com... See more
  • How do I contact a Customer Support Agent? plus icon minus icon
    • Interested in reaching out to our in-house support team? To begin, utilize the chat icon located on the bottom right-hand side of this screen to engage with our BOT, which can address many of your ... See more
  • How much does it cost to use GiftYa? plus icon minus icon
    • It is 100% free to sign up for GiftYa, receive a GiftYa, and use a GiftYa.   For buyers: A processing charge is charged based on the value of the gift:  $5 - $100 = $1.95 $101 - $150 = $2.95 $151 ... See more
  • Is a GiftYa the same thing as a gift card? plus icon minus icon
    • GiftYa is not the same thing as a gift card. A GiftYa is the next-generation virtual gift card! A personalized gift that provides the recipient multiple ways to use their gift depending on the sel... See more